If you’re searching for Dollar Tree HR, you likely need help with payroll, benefits, Workday login, employment verification, or a workplace issue. Whether you are a current associate or a former employee, this detailed guide explains how to contact Dollar Tree HR, what services they provide, and how to resolve common problems quickly.
This long-form guide is written to answer every major question employees search on Google about Dollar Tree HR.
About Dollar Tree
Dollar Tree is one of the largest discount retail chains in the United States. The company operates thousands of stores nationwide and employs store associates, managers, warehouse workers, and corporate staff.
Dollar Tree also owns Family Dollar, but each brand has separate HR contact systems.
Because of its size, Dollar Tree HR handles thousands of payroll and employee-related enquiries every week.
What Is Dollar Tree HR?
Dollar Tree HR (Human Resources) is the department that manages
- Payroll processing
- Direct deposit updates
- Benefits enrollment
- Workplace complaints
- Employment verification
- Tax documents (W-2 forms)
- Leave of absence requests
- Policy clarification
If you are facing issues related to pay, scheduling, benefits, or workplace conduct, Dollar Tree HR is the department responsible for resolving them.
Dollar Tree HR Phone Number (Official Contact)
Dollar Tree Associate Connection 1-800-876-8077. This is the main Dollar Tree HR phone number. You should call this number for
- Missing payment
- Direct deposit not received
- Incorrect hours
- Overtime pay issues
- Benefits questions
- Reporting harassment
- Reporting unsafe work conditions
- General HR support
What to Prepare Before Calling
To avoid delays, have this ready
- Your Employee ID
- Store number
- Full legal name
- Clear explanation of the issue
- Any documentation (paystub screenshots, schedules, etc.)
Calling prepared helps your case move faster.
Dollar Tree Payroll Contact Information
If your issue is specifically related to pay or tax documents, you can contact Payroll Email: paystub@dollartree.com
Use this email to request
- Past pay stubs
- W-2 forms
- Tax corrections
- Final payment clarification
- Direct deposit changes
Always include your employee ID and contact number to avoid delays.
Dollar Tree HR Corporate Office
📞 Corporate Office: (757) 321-5000
This line connects to corporate headquarters. It is generally used for escalated concerns or corporate-level enquiries.
Most store-level issues should be handled through Associate Connection first.
How to Use Workday for Dollar Tree HR Support
Workday Employee Portal
The Workday portal is the main online system used by Dollar Tree employees.
Inside Workday, you can:
- View pay stubs
- Download W-2 forms
- Update direct deposit information
- Change address and phone number
- Submit HR support tickets
- Track payroll issues
- Request time off
How to Submit an HR Request in Workday
- Log into Workday
- Select “Create a Case”
- Choose Payroll or HR Support
- Enter detailed explanation
- Submit
You can monitor responses directly in the portal.
Workday is usually faster than phone calls because your case is documented.
Compass Mobile App for Employees
Dollar Tree employees also use the Compass Mobile App to:
- Check schedules
- View store announcements
- Monitor shift updates
If Compass is not working:
- Reset your password
- Confirm correct username
- Update the app
- Contact HR if account is locked
Common Dollar Tree HR Issues & Solutions
1. Missing Paycheck
First:
- Check Workday to confirm hours were recorded correctly.
- Speak to your store manager.
If unresolved:
- Call Associate Connection.
- Submit a Workday case.
2. Direct Deposit Not Received
Possible reasons:
- Bank account entered incorrectly
- Bank processing delay
- Payroll processing issue
Solution:
- Verify banking info in Workday
- Contact payroll email
- Call HR if urgent
3. Incorrect Hours or Overtime
Steps:
- Compare schedule with the paystub.
- Inform store manager immediately
- Escalate to HR if not corrected
Documentation is key.
4. Harassment or Workplace Complaint
Dollar Tree HR handles:
- Harassment
- Discrimination
- Safety violations
- Policy misconduct
You can:
- Call Associate Connection
- Submit a confidential Workday case
HR is required to investigate complaints professionally.
W-2 Form Request (Current or Former Employees)
Current employees:
- Download from Workday.
Former employees:
- Email paystub@dollartree.com
- Call HR directly
Dollar Tree HR for Former Employees
If you no longer work at Dollar Tree, you can still contact HR for:
- Final paycheck
- Tax forms
- Employment verification
- Benefits clarification
If Workday access is removed, use phone or email.
Dollar Tree HR vs Family Dollar HR
Although both companies are connected, HR systems are separate.
| Feature | Dollar Tree HR | Family Dollar HR |
|---|---|---|
| Main HR Phone | 1-800-876-8077 | 1-866-377-6420 |
| Payroll Email | paystub@dollartree.com | HR Contact Center |
| Workday Access | Yes | Yes (separate login) |
| Corporate Managed | Yes | Under Dollar Tree ownership |
If you work at Family Dollar, use their dedicated HR number.
How to Escalate a Serious Issue
If your store manager does not resolve your problem:
- Contact District Manager
- Submit Workday case
- Call Associate Connection
- Escalate to corporate if necessary
Always keep documentation of conversations and pay records.
Employment Verification Through Dollar Tree HR
You may need verification for:
- Apartment rental
- Loan application
- Government assistance
- Background checks
HR can provide official employment confirmation upon request.
Benefits Information Through Dollar Tree HR
Employees may qualify for:
- 401(k) retirement plan
- Health insurance
- Dental & vision coverage
- Paid time off
- Leave of absence
Eligibility depends on employment status and length of service.
Contact HR for detailed eligibility information.
Tips to Resolve Dollar Tree HR Issues Faster
✔ Call during business hours
✔ Have employee ID ready
✔ Submit a Workday case for documentation
✔ Keep copies of pay stubs
✔ Follow up if needed
Being organised helps speed up HR resolution.
Frequently Asked Questions About Dollar Tree HR
What is the official Dollar Tree HR phone number?
1-800-876-8077 (Associate Connection).
How do I contact Dollar Tree HR about payroll?
Call Associate Connection or email paystub@dollartree.com.
Can former employees contact Dollar Tree HR?
Yes, for W-2 forms, final pay cheques, and employment verification.
How do I update direct deposit?
Log into Workday and update banking information under payroll settings.
Does Dollar Tree own Family Dollar?
Yes, but HR departments operate separately.
Final Conclusion
Dollar Tree HR provides support for payroll, benefits, workplace concerns, employment verification, and tax documentation.
For fastest results:
- Use Workday (Create a Case)
- Call Associate Connection (1-800-876-8077)
- Escalate through District Manager if needed
Most employee concerns can be resolved quickly when properly documented.